ian andrew bell

Even after the stores opened and the customers have packed home with their lawn chairs, the disaster that has been the iPhone’s launch in Canada continues to ring (pardon the pun) in the ears of consumers. I took a spin around Vancouver on my motorcycle (sorry, going too fast for photos) this morning at 7:30 and counted 250-300 people at the Broadway & Arbutus Rogers store, some TV trucks, and some balloons but otherwise not much fanfare. The smaller stores had maybe a dozen or so people hanging around at best.

I was concerned that the media were going to get taken on a ride by Rogers with this launch. Fortunately, the CBC is reporting that desperately few of the customers who were encouraged by Rogers to go to Rogers flagship stores in 6 Canadian cities have walked home with the prize, while still others are getting denied the purchase because some Rogers outlets are showing preference to new customers (and thus, highly-spiffed new activations) over existing ones. The CBC has thus far been on the money on this issue I hope this REAL story is echoed in other media over the course of the day.

Read More

Apparently trying to steal the thunder of customer ire from Rogers Wireless’ ill-considered iPhone launch, Bell and Telus are trying to slip out the back door with an announcement that they’re going to be charging users extra for text messaging. To be specific, that charge is $0.15 for each incoming message you receive, whether you wanted to receive it or not.

SMS costs in Canada are already disproportionately high versus the unrealistically high costs for SMS across the entire wireless industry. This article suggests that SMS costs are, in the aggregate, 4x higher than getting data from the Hubble space telescope. Global SMS revenues are larger than the Hollywood movie, music and video game industries combined.

Read More

In a week, when Apple FanBoys are lined up outside the Rogers and Fido stores to purchase their iPhones and get locked into Rogers’ draconian service plan for the next three years, yours truly wil be cooling his heels waiting for a shipment from the UK to arrive at his door. In this package, likely a week after the launch, will be contained a couple of 3G iPhones from a friend in London.

This is a critical opportunity for you to vote against Rogers with the only ballot that counts: your wallet. You too will be able to purchase unlocked 3G iPhones from him on eBay about a week later.

Read More

Despite the fact that I often find myself on the opposing end of the table on most of what Microsoft does, I was really hoping to be able to agree with Ballmer on his assertions regarding Microsoft’s rejuvenated focus on search as quoted in today’s Financial Times article. I was hoping that, on the heels of their disastrously failed hostile takeover effort of Yahoo! that MSFT had a plan for Search that extended beyond paying people to use its engine, which has led to some amusing arbitrage opportunities reminiscent of late bubble-era scams.

Read More

My friend Daniel Gibbons is shopping for a CMS for his new project. He’s posted interesting and in my view fairly accurate comments regarding Drupal and Wordpress. I’m quite the fan of WordPress, have spent a little bit of time with Matt and the Automattic crew and think quite highly of them.. and of course I use it for a bunch of sites, both corporate and personal.

Still, a couple of years ago I recommended that we deploy a Drupal site for EQO, where I was the VP Marketing. As seems to be common with a lot of Drupal projects, there was much forking of code and a great deal of customization required to make the thing feel like a true web interface. As a result it’s been a challenge for EQO to keep their site up-to-date with the latest versions and to reconverge with the growing Drupal codebase.

Read More

I keep forgetting to blog about this, or perhaps it’s because I’m ashamed of my wardrobe and bad hair day, but FindFindr did a far-ranging video interview with me on a rooftop in Gastown. I did my best to be interesting. They did their best in the editing room later. Enjoy!

… and the web application hosting business cowers in fear. Now, my friends, people are discovering what Google’s REAL differentiated IP is..

Application scaling is a real problem for the managed hosting business unless some software company comes up with a platform/solution that lets them leverage their existing computing infrastructure. This is allegorical to, and is probably as big an opportunity as, SAN and NAS a few years ago … big incumbents like EMC and Network Appliance with totally vertical solutions (Google and Amazon in this case) competing with guys using software and off-the-shelf hardware (the hosting companies licensing the wares of some as-yet-non-existent software company).

Read More

We’ve finished version 1.0 of RosterBot, our RSVP system for sports teams… it’s generic enough to do league hockey, shinny, Ultimate, or any sport… but functional enough to make management of your team(s) easier. I’ve described it in the past as being “.. like eVite for sports teams”.

It’s a pretty simple system: You can paste in the email addresses of all the players on your team, input dates of your upcoming games (which is even easier if it’s a recurring event) and the system does the rest to figure out who’s coming and who’s not.

Please do try it out: http://www.rosterbot.com

Read More

Yesterday I wrote a long piece on the Something Simpler blog based on a conversation I had with Brendon Wilson. I think it’s worth checking out.

Have you read “The Tipping Point“? Many of us have. The growth of sales of the book itself is an example of the idea it attempts to illustrate: ideas can spread like wildfire when they capture a zeitgeist or purport to solve a common problem. It’s a book that contains many great ideas, and provides a pretty interesting layman’s summary of the concept of memetics. Memetics is a concept I spent way too much time studying in University, and which has moved from circles of furry-browed academics and into popular culture since the book’s publication because many people want to “get rich quick”, and almost as many have experienced failure when attempting to put the lessons of Tipping Point into practise. Read More